Terms of Sales
TERMS OF SALES
Version of September 7, 2020
ARTICLE 1 - Scope of application
These General Conditions of Sale apply, without restriction or reservation, to all sales concluded by CAMUS LA GRANDE MARQUE SAS (“the Seller”) to Customer(s) meeting the conditions below, wishing to acquire the products offered for sale by the Seller (“The Products”) on the website whose address is: https://camus.fr/ ( the “Website”).
The Customer declares to be a consumer within the meaning given by French law. Consequently, the Customer certifies purchasing the Product(s) for their personal needs, without intention of reselling them for commercial purposes, and without connection with a commercial, industrial, artisanal, liberal or agricultural activity. The Customer also acknowledges having the full legal capacity required to make a purchase on the Website and the commitments of these general conditions of sale. In this regard, he certifies in particular that he is of the minimum legal age required to purchase and consume alcoholic beverages.
These General Conditions of Sale specify in particular the conditions of ordering, payment, delivery and management of possible returns of Products ordered by Customers.
They may be supplemented by special conditions, set out on the website, before any transaction with the Customer.
These General Conditions of Sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.
They exclusively govern online sales contracts on the Website of Products to Customers and constitute with the online order confirmed by the Seller the contractual documents enforceable against the parties, to the exclusion of all other documents.
No special condition can, without formal and written acceptance from the Seller, prevail over these conditions. Any contrary condition opposed by the customer will therefore, in the absence of express written acceptance by the seller, be unenforceable against the Seller.
They are accessible at any time on the online store of the Website and will prevail, where applicable, over any other version or any other contradictory document. They can be saved by making a computer recording and/or by printing by the Customer. They can be reproduced by printing by the Customer.
These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the Website on the date the order is placed. It is up to the Customer to systematically check the applicable General Conditions of Sale for each purchase.
Modifications to these General Conditions of Sale are binding on users of the Website from the time they are put online and cannot apply to transactions previously concluded.
The fact that the Seller does not avail itself, at a given moment, of any of these general conditions, cannot be interpreted as a waiver of the right to avail itself subsequently of any of the said conditions.
ARTICLE 2 - Products offered for sale
The Products offered for sale are those appearing on the Website when consulted by the Customer. They are described and presented with their main characteristics and in particular the specifications, illustrations and indications of dimensions or capacity of the Products which it is up to the Customer to consult carefully in order to choose the Product(s) corresponding to the criteria. that he is looking for. The Customer is responsible for his choice.
The Customer is required to read it before placing any order.
The choice and purchase of a Product is the sole responsibility of the Customer.
The photographs and graphics presented on the Website are not contractual and cannot engage the liability of the Seller.
The Customer is required to refer to the description of each Product in order to know its properties, essential characteristics and delivery times.
The contractual information is presented in French or English (depending on the French or English version of the Website selected by the Customer), and is subject to confirmation at the latest when the order is validated by the Customer.
The Products presented on the Website are offered for sale for the following territories: France and the rest of the world.
In the event of an order to a country other than mainland France, the Customer is the importer of the Product(s) concerned.
ARTICLE 3 - Validity period of the Product offer
The offers of Products offered for sale on the website are within the limits of available stocks, as specified when placing the order.
However, in the event of unavailability of an ordered Product, the Customer will be informed by e-mail or by telephone as soon as possible. The Customer will obtain from the Seller, to the exclusion of any other compensation or damages, either an extension of the delivery time, or the possibility of ordering another Product presented on the Website as a replacement, or of canceling the order in exchange for reimbursement of amounts already paid by the Customer.
The Seller incurs no liability in the event of stock shortage or temporary or permanent unavailability of the Products.
The Seller reserves the right to change the Products offered on the Website at any time and without notice.
ARTICLE 4 - Seller’s contact details
CAMUS THE GREAT BRAND
Simplified Joint Stock Company with capital of 25,073,790 Euros
Whose head office is located 29 rue Marguerite de Navarre 16100 Cognac - France
Registered in the Angoulême trade and companies register under number 905 420 014
Intra-community VAT number is FR 94 905 420 014
Email: info@camus.fr
Such. : +33 (0)5 45 32 28 28
Fax: +33 (0)5 45 80 59 65
ARTICLE 5 – Orders
5-1 . Placing the order
It is up to the Customer to select the Products he wishes to order on the Website, according to the following methods:
The Customer selects the chosen product(s) and adds it to his/her electronic “basket”.
He selects the desired quantity and can add Products to his selection by clicking on “Add to cart”, and choose to complete his purchases or continue browsing.
For any order of Products on the Website, the Customer has the possibility to check the details of his order, its total price and to correct any errors before confirming his acceptance. It is his responsibility to verify the accuracy of the order and to immediately report or correct any errors.
An order is registered on the Website when the Customer accepts these General Conditions of Sale by checking the box provided for this purpose and validates his order. This validation implies acceptance of all of these General Conditions of Sale as well as the general conditions of use of the Website.
The sale is only final after sending to the Customer confirmation of acceptance of the order by the Seller by email, which must be sent without delay and after receipt by the latter of the entire price. or after receipt by the latter of the entire deposit due, if applicable.
Any order placed, validated by the Customer and confirmed by the Seller, under the conditions and according to the methods described above, on the Website constitutes the formation of a contract concluded remotely between the Customer and the Seller.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.
The Customer will be able to follow the progress of his order on the Website.
The Customer will be able to print the order invoice which will be available online from their customer account.
5-2. Order limitation
Without incurring liability, the Seller reserves the right to:
- to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order,
- refuse any order when it is of an abnormal nature such as orders in large quantities and/or an amount unusual for a consumer, or for any other legitimate reason,
- Do not respond, for legitimate reasons, to a request to produce personalized Products based on a quote.
5-3 . Editing the order
Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.
5-4 . Cancellation of the order
Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be canceled, except in the exercise of the right of withdrawal or in cases of force majeure.
5-5. Archiving the order
Pursuant to article L213-1 of the Consumer Code, when an order concerns an amount equal to or greater than 120 Euros, the Seller keeps the writing establishing the contract concluded between the Seller and a customer electronically for a period running from the conclusion of the contract until the date of delivery of the goods and for a period of ten years from this date (articles D 213-1 and D213-2 of the Consumer Code). The Customer has access to this document at any time, upon simple request made to the Seller.
ARTICLE 6 - Prices
6-1. Prices for Products offered on the Website
The Products are supplied at the current prices appearing on the Website, when the order is registered by the Seller.
The prices take into account any reductions that may be granted by the Seller on the Website.
The prices are firm and cannot be revised during their period of validity, as indicated on the Website, the Seller reserving the right, outside this period of validity, to modify the prices at any time.
Prices are expressed in Euros and all taxes included.
The prices do not include processing, shipping, transport and delivery costs, which are invoiced to the Customer in addition, under the conditions indicated on the Website and calculated before placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
Furthermore, any bank charges as well as other duties and taxes that may be payable such as customs duties or other local taxes or import duties or state taxes, will be the responsibility of the Customer and are his responsibility. sole responsibility.
ARTICLE 7 - Payment conditions
The price is payable in cash, in full, on the day the order is placed by the Customer by secure payment method, according to the following terms:
- by bank cards: Carte Bleu, Visa, MasterCard, American Express
- Amazon Pay
- Apple Pay
- Paypal
Payment by credit card is irrevocable, except in the event of fraudulent use of the card. In this case, the Customer may request the cancellation of the payment and the restitution of the corresponding sums.
Payment data is exchanged in encrypted mode using the SSL (Secure Socket Layer) protocol.
The debit from the bank card or PayPal account used for payment will be made immediately after validation of the order by the Customer.
You make your purchases in complete security, the confidentiality of the banking information that you transmit via the site to an approved banking establishment is ensured in a secure environment (SSL protocol mentioned above).
ARTICLE 8 - Deliveries
8-1. Delivery times and terms
The delivery times and different possible shipping methods for the Products purchased and the delivery country chosen are indicated during the order process by the Customer.
Unless a specific deadline is agreed between the Seller and the Customer and has been expressly confirmed by the Seller in writing, the Products will be delivered as soon as possible: allow on average ten (10) working days from confirmation of the order.
The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the deadlines specified above. However, if the Products ordered have not been delivered after a period of thirty (30) days following the indicative delivery date, for any reason other than force majeure or the Customer's actions, the latter may contact the Seller either to request a new estimated delivery date, or request resolution of the sale in writing under the conditions provided for in articles L 216-2, L 216-3, L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen (14) days following the date of termination of the contract, excluding any compensation or withholding.
The Products ordered by the Customer will be delivered to the address indicated by the Customer when ordering on the Website.
Delivery consists of the transfer to the Customer of physical possession or control of the Product.
Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.
In the event of non-conformity of the Product delivered, the Seller - undertakes to remedy it or reimburse the Customer, as indicated in the article - “Seller's Responsibility - Guarantee”.
The Seller bears the transport risks and is required to reimburse the Customer in the event of damage caused during transport.
Deliveries ensured by an independent carrier will be made to the address mentioned by the Customer when ordering and to which the carrier can easily access.
In the event of a specific request from the Customer concerning the packaging or transport conditions of the products ordered, duly accepted in writing by the Seller, the related costs will be subject to additional specific invoicing, based on a quote previously accepted in writing by the customer.
8-2. Shipping Rates
Shipping costs remain the responsibility of the Customer, they are invoiced in addition to the sales price and vary depending on the delivery destination and the total amount of the order and the shipping method selected by the Customer.
Shipping costs are indicated to the Customer before he validates his order: during the “delivery” stage of the order process (stage preceding payment of the order) and recalled on the page dedicated to “payment”.
8-3. Reservations by the Customer
The Customer is required to check the package received in the presence of the carrier and usefully express written, precise, complete, dated and signed reservations on the delivery slip concerning apparent defects (such as damaged or damaged Product(s), open or damaged package), losses or missing Product(s). He must then notify them to the carrier within three (3) days, not including public holidays, from receipt of the order, by extrajudicial act or registered letter.
At the same time, the Customer must immediately notify the Seller by email of any reservations or complaints relating to the Products delivered with all relevant supporting documents (photos in particular).
In the absence of these formalities, the Products will be deemed to be free of any apparent defect and the quantity delivered conforms to the order.
The provisions relating to legal guarantees of conformity and hidden defects also remain applicable where applicable.
The Seller will reimburse or replace as soon as possible and at its expense, the Products delivered damaged (subject to having received the Customer's complaints within the deadlines and forms above) or presenting lack of conformity or apparent defects or hidden duly proven by the Customer, under the conditions provided for in articles L 217-4 et seq. of the Consumer Code and those provided for in these General Conditions of Sale (see guarantees, in particular).
ARTICLE 9 - Transfer of ownership - Transfer of risks
The transfer of ownership of the Seller's Products, to the benefit of the Customer, will only be carried out after full payment of the price by the latter, regardless of the delivery date of said Products.
Whatever the date of transfer of ownership of the Products, the transfer of the risks of loss and deterioration relating thereto will only be carried out at the time when the Customer takes physical possession of the Products. The Products therefore travel at the Seller's risk.
ARTICLE 10 - Right of withdrawal
In accordance with the legal provisions in force, the Customer has a period of fourteen (14) days from receipt of the Product to exercise his right of withdrawal from the Seller, without having to justify reasons or pay a penalty, at end of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within fourteen (14) days following notification to the Seller of the Customer's decision to withdraw.
The right of withdrawal may be exercised within the aforementioned period by sending to the Seller any unambiguous declaration expressing the desire to withdraw. The Customer may for this purpose use the model withdrawal form attached as an appendix to these General Conditions of Sale.
Unless otherwise indicated by the Seller, the Products must be returned to the Seller's address.
It will be up to the Customer to prove this return. He is therefore invited to return the Products by registered mail, or any other means giving a certain date.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be put back on the market in new condition, accompanied by the purchase invoice.
Products damaged, soiled, incomplete, opened, opened (in the case of bottles), already used are not returned.
If the right of withdrawal is exercised within the aforementioned period, only the price of the Product(s) purchased and the delivery costs are refunded; the costs and risks of return remaining the responsibility of the Customer.
The Seller will reimburse the amounts paid for the returned Product(s) within fourteen (14) days following receipt of the items by the Seller, if the customer chooses to return the items by post).
The refund will be made, depending on the payment method used to purchase the items, by credit to the Customer's bank account corresponding to the bank card used for payment. Pursuant to article L.221-24 of the Consumer Code, additional costs paid by the customer and linked to the choice of a specific delivery method will not be reimbursed.
Furthermore, in the case of a gift, the right of withdrawal remains for the exclusive benefit of the Customer and cannot under any circumstances be exercised by the recipient of the gift.
The right of withdrawal cannot be exercised in the cases set out in Article L. 221-28 of the Consumer Code and in particular:
- in the case of the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
- in the case of Personalized Products. Given their unique nature, these cannot be returned or exchanged. The Customer must therefore pay particular attention when personalizing personalized Products.
ARTICLE 11 - Responsibility of the Seller - Guarantees
11-1. Purpose of guarantees
The Products sold on the Website comply with the regulations in force in France.
The Products supplied by the Seller benefit automatically and without additional payment, independently of the right of withdrawal, in accordance with legal provisions:
- the legal guarantee of conformity, for Products that are apparently defective, damaged or damaged or do not correspond to the order,
- the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use,
under the conditions and according to the terms referred to in the box below and defined in the appendix to these General Conditions of Sale (Guarantee of Conformity / Guarantee of Hidden Defects).
Please note that as part of the legal guarantee of conformity, the Customer benefits from a period of two years from delivery of the goods to take action against the Seller; The Customer may choose between repairing or replacing the Product ordered, unless one of these choices results in a manifestly disproportionate cost for the Seller in which case the Seller is then required to proceed, unless impossible, according to the method not chosen by the Seller. Customer. If repair or replacement of the Product is impossible, the Customer may have the price paid and return the Product or keep the Product and have part of the price refunded, unless the lack of conformity is minor. The Customer is exempt from providing proof of the existence of the lack of conformity of the Product during the twenty-four months following delivery of the Product. The legal guarantee of conformity applies independently of the commercial guarantee which may possibly cover the Product. The Customer may decide to implement the guarantee against hidden defects in the Product in accordance with article 1641 of the Civil Code; in this case, he can choose between canceling the sale or reducing the sale price in accordance with 1644 of the Civil Code. |
The contractual criteria used to assess compliance with the contract concluded between the Seller and the Customer of the Products sold on the Website are limited exclusively to the following points:
- For alcoholic beverages: the Products must be of healthy, fair, marketable quality, suitable for human consumption or suitable for the use indicated by the Seller. Consequently, a Product suitable for human consumption but whose taste is not appreciated by the Customer is not covered by the legal guarantee of conformity. Any disorder that may appear in a bottle or any taste variation in a Product is not covered by the legal guarantee of conformity as long as the Product remains fit for human consumption.
If in doubt about the consumption of a Product, the Customer is invited to contact the Seller who will carry out the necessary diligence if necessary.
- The Products correspond to the following description announced by the Seller on the Website: liter, volume of alcohol, provenance, appellation, origin, composition.
Other information communicated by the Seller on the Website which may be subject to subjective assessment such as tasting notes, colors (possible difference in colors between the photograph of the Product seen on the screen and the reality in particularly due to the resolution and definition of colors varying depending on the screen used), are not contractual. Thus, a difference between the assessment by the Customer and those announced by the Seller with regard to these subjective elements are not covered by the legal guarantee of conformity.
The Customer is informed that alcoholic beverages must be stored away from light, in a non-refrigerated place (unless otherwise indicated by the Seller for the Product in question), clean, dry and not subject to temperature variations. In addition, bottles containing spirits must be stored upright, unlike wine bottles which must be stored lying down.
11-2. Implementation of the guarantee
In order to assert his rights, the Customer must inform the Seller, in writing, of the non-conformity of the Products within a maximum period of two (2) years from delivery of the Products or from the discovery of hidden defects in the deadlines referred to above.
The Seller will provide him with the necessary information on the procedure to follow. Upon receipt of the Seller's instructions, the Customer returns the non-compliant Products or Products affected by a hidden defect to the Seller with all the elements requested by the Seller (accessories, original packaging if possible, instructions, etc.) .
Upon receipt of the Product(s) declared non-compliant or affected by a hidden defect according to the Customer, the Seller checks the Product(s) to note their conformity or not or the defect. hidden. The Seller may carry out a quality test on the Product(s) returned by the Customer to verify that the Product(s) returned are indeed Product(s) of origin. These checks are carried out as quickly as possible and within a maximum period of one (1) month.
11-3. Consequences of implementing safeguards
The Seller will reimburse, replace or repair Products or parts under warranty deemed non-compliant or defective.
Shipping costs will be reimbursed on the basis of the invoiced price and return costs will be reimbursed upon presentation of supporting documents.
In the event of reimbursement for Products deemed non-compliant or defective, this will be made by credit to the Customer's bank account as soon as possible and at the latest within fourteen (14) days following the date of sending of the notification of the Seller confirming the non-compliance or hidden defect.
The Seller's guarantee is, in any event, limited to the repair, replacement, or reimbursement of non-compliant Products or those affected by a hidden defect, to the exclusion of any other compensation.
ARTICLE 12 – Limitation of liability of the Seller
The Seller cannot be held liable in the following cases:
- The Product(s) returned by the Customer do not correspond to the Product(s) delivered by the Seller,
- non-compliance with the legislation of the country in which the products are delivered, which it is up to the Customer to verify,
- in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as in the event of normal wear and tear of the Product, accident or force majeure,
- non-compliance by the Customer with the conditions of use and/or storage of the Products, the instructions,
- for any order placed by a Customer who is not of legal age to do so, whether or not the parents have authorized this order,
- any damage which does not result from a failure by the Seller to fulfill its obligations mentioned in these General Conditions of Sale,
- act or omission of the Client, or act of a third party,
- errors in the information communicated by the Client,
- force majeure.
ARTICLE 13 - Protection of personal data
In accordance with the Data Protection Act of January 6, 1978, reinforced and supplemented by the GDPR (general data protection regulations) which entered into force on May 25, 2018, the Customer is informed that the information collected (surname, first name, postal address , email address, telephone number, bank details) are collected by the CAMUS LA GRANDE MARQUE sales department for the sole purpose of ensuring the preparation of the order and its delivery. This information will only be kept for the time necessary for delivery of the order. The Customer has, at any time, a right of access, rectification, opposition, erasure and portability of all of his personal data by writing, by mail and providing proof of his identity, to the Seller's address, mentioned above. However, certain rights will be essential to the preparation of the order and the deletion of certain data may lead to an impossibility of carrying out delivery in which case the Seller's liability cannot be engaged.
To find out more, we invite you to read the PERSONAL DATA AND POLICY page
OF COOKIES available on the Seller's Website.
This data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.
The processing of information communicated via the Website meets legal requirements regarding the protection of personal data, the information system used ensuring optimal protection of this data.
The Customer has, in accordance with national and European regulations in force, a right of permanent access, deletion, modification, rectification, opposition to portability and limitation of processing with regard to information concerning him.
This right can be exercised under the conditions and according to the modalities defined on the Website on the Personal data page.
ARTICLE 14 - Intellectual property
All elements (texts, logos, images, graphic or sound elements, software, icons, layout, database, etc.) contained in and presented on the Website are protected by intellectual property law. These elements remain the exclusive property of the Seller.
As such, the Client may not carry out any reproduction, representation, adaptation, translation and/or partial or complete transformation, or transfer to another website of any element making up the Site. Failure to comply with this prohibition may constitute an act of counterfeiting, subjecting the author to civil and criminal liability.
ARTICLE 15 - Force majeure
The Seller cannot be held responsible if the non-performance or delay in the performance of any of its obligations, as described herein, results from a case of force majeure, within the meaning of article 1218 of the Civil Code.
In such a case, the Seller will inform the customer of the occurrence of such an event within fifteen (15) clear days following its occurrence.
After a period of one (1) month, and in the event that the event constituting a case of force majeure persists, the order will be canceled and will, if applicable, be subject to a refund from the Seller. , to the exclusion of any other compensation, on the bank card used to place the order within a maximum period of thirty (30) days.
ARTICLE 16 - Applicable law - Language
These General Conditions of Sale and the operations resulting from them are governed by French law.
They are written in French. In the event that they are translated into one or more languages, only the French text will be authentic in the event of a dispute.
ARTICLE 17 - Disputes
In the event of a dispute, the Customer is invited to contact the Seller first. They will endeavor to find an amicable solution.
In the absence of an amicable settlement of the dispute, the Customer is informed that he has the possibility of contacting the consumer mediator to whom the Seller reports, namely the Association of European Mediators (AME CONSO), free of charge, within one year from the written complaint addressed to the Seller or to resort to any alternative method of dispute resolution (conciliation, for example).
The referral to the consumer mediator must be made:
- either by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com ;
- or by mail addressed to AME CONSO, 11 Place Dauphine – 75001 PARIS.
The Customer can also use the online dispute settlement service offered by the European Commission via a platform accessible at the following address: http://ec.europa.eu/consumers/odr/ .
All disputes to which the purchase and sale operations concluded in application of these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not have been be resolved between the Seller and the Customer will be submitted exclusively to the French courts following the rules of jurisdiction of common law.
Reminder of the provisions of the GDPR regarding group action
The Client, noting that a violation of the general regulations on the protection of personal data has been committed, has the possibility of mandating an association or an organization mentioned in IV of article 43 ter of the IT and freedom law of 1978, in order to to obtain compensation against the data controller or subcontractor before a civil or administrative court or before the National Commission for Information Technology and Liberties.
ARTICLE 18 - Nullity
If a stipulation of these General Conditions of Sale were to be declared null or unenforceable, the other stipulations will remain in force and valid and will continue to have effect.
ARTICLE 19 - Pre-contractual information - Customer acceptance
The fact for the Customer of ordering on the Website implies adherence and acceptance without restriction or reservation of these General Conditions of Sale and obligation to pay for the Products ordered, which is expressly recognized by the Customer, who renounces, in particular, to take advantage of any contradictory document, which would be unenforceable against the Seller.
ANNEX I - Provisions relating to legal guarantees
Article L217-4 of the Consumer Code
The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.
Article L217-5 of the Consumer Code
The property complies with the contract:
1° If it is suitable for the use usually expected of similar goods and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;
- if it presents the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2° Or if it presents the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
Article L217-12 of the Consumer Code
The action resulting from the lack of conformity is prescribed two years from the delivery of the goods.
Article L217-16 of the Consumer Code
When the buyer requests from the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a restoration covered by the guarantee, any period of immobilization of At least seven days are added to the remaining warranty period. This period runs from the buyer's request for intervention or the making available for repair of the goods in question, if this making available is subsequent to the request for intervention.
Article 1641 of the Civil Code
The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or would not would have given a lower price for them, if he had known them.
Article 1648 paragraph 1 of the Civil Code
Action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.
ANNEX II - Withdrawal form
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on the Website unless there are exclusions or limits to the exercise of the right of withdrawal according to the applicable General Conditions of Sale.
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To the attention of CAMUS LA GRANDE MARQUE – 29 rue Marguerite de Navarre – 16100 Cognac France.
I hereby notify you of my withdrawal from the contract relating to the sale of the property or goods below:
- “Date” command: ……………………………………………
- Received on: ……………………………………………………….
- Order number : .............................................. .............
- Client name : .............................................. .............................
- Customer Address: .......................................... .........................
Signature of the Client (only in the event of notification of this form on paper):
Date :