Copy of Delivery Conditions

Are you planning to make a purchase on our website chateau-loudenne.com ? Here is all the information you need regarding countries and delivery conditions, prices, our carrier, but also our packaging and the protection of your precious bottles.

One thing is certain: your package is in good hands!

ABOUT TAXES AND EXCISES

IN EU COUNTRIES : Prices displayed on our website www.chateau-loudenne.com include the VAT of the country of destination. We collect VAT on sales within the EU, via the one-stop shop process, so destination VAT rates apply automatically.

IN COUNTRIES OUTSIDE THE EU : Orders are exempt from European VAT. The final price and shipping costs will be automatically calculated in the cart.

Depending on the shipping destination, your order may be subject to local taxes and excise taxes.

We cannot be held responsible for delays, stranded packages or confiscation by local customs in the receiving country or any other import/tax authority. It is the customer's responsibility to contact customs to resolve the customs clearance issue and/or cover any charges, excise, duties or taxes if they occur.

Thank you for your understanding.